For SRT (Solution and Resources Technology)

At SRT (Solution and Resources Technology), we are committed to protecting your privacy and ensuring the security of any data collected through our website. This Privacy Policy outlines the principles and practices we follow to safeguard your information and ensure transparency in how it is handled. Please read this document carefully to understand how we collect, use, and protect your data.

1. Data Collection

Our operating procedures are designed to ensure the proper functioning of the SRT website and to provide an optimal user experience. To achieve this, all queries that use HTTP(S) are stored in system logs. This allows us to perform performance analyses, conduct security checks, and optimize the website for better functionality and content display. The data we collect may include:

  • Public IP Address: Used to identify the device accessing our website.
  • Client Computer Name: The name of the computer or device making the connection.
  • Referrer Information: The URL of the website that directed you to our site.
  • Browser Information: Type, version, and resolution of the browser used to access the website.
  • Error Information: Details about any errors encountered during your visit.

The actual data collected may vary depending on the configuration and method of connection to the SRT website. This data is used solely for the purposes outlined in this policy and is not shared with third parties unless required by law.

2. Use of Data

The data collected is used for the following purposes:

  • Performance Analysis: To monitor and improve the performance of our website.
  • Security Checks: To identify and prevent unauthorized access or potential threats.
  • Website Optimization: To enhance the user experience and ensure the proper display of content.
  • Audit and Evidence: To provide evidence during audits or investigations, if required.

The retention period for system logs is not specified. However, they are securely stored and accessed only by authorized personnel. These logs may also be used for statistical analysis to optimize the website's configuration and functionality.

3. Hyperlinks / External Links

Our website may contain links to external websites for your convenience and reference. Please note that the privacy practices and terms of these external websites are beyond the control of SRT.

When you click on an external link, you are subject to the terms and conditions of the respective website. We recommend reviewing their privacy policies to understand how your data may be collected and used. SRT is not responsible for the privacy practices, content, or security of any external websites.

4. Communication, Queries, or Issue Reporting

If you encounter any issues while using our website or have questions about its operation, we encourage you to contact us promptly. To help us resolve your issue efficiently, please provide the following information:

  • The time and date of the issue.
  • Details about your browser and connection type.
  • Screenshots or error messages, if available.

You can report issues via email or phone, and a representative will respond to your query as soon as possible. Your feedback is valuable in helping us improve our website and services.

5. Personal Data Processing Principles

SRT (Solution and Resources Technology) is the Personal Data Controller and is committed to ensuring the security and confidentiality of your personal data. We adhere to the following principles when processing personal data:

  • Lawfulness, Fairness, and Transparency: Your data is processed in compliance with applicable laws and regulations, and we are transparent about how it is used.
  • Purpose Limitation: Data is collected and used only for specific, legitimate purposes as outlined in this policy.
  • Data Minimization: We collect only the data necessary for the purposes described.
  • Accuracy: We strive to ensure that all data collected is accurate and up to date.
  • Storage Limitation: Data is retained only for as long as necessary to fulfill the purposes for which it was collected.
  • Security: We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

We do not collect personal data unless explicitly provided by you (e.g., through contact forms or email communication). Any personal data you provide will be used solely for the purpose for which it was collected and will not be shared with third parties without your consent, except as required by law.

6. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and improve functionality.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

7. Data Security

We take data security seriously and implement robust measures to protect your information. These measures include:

  • Regular security audits and updates.
  • Encryption of sensitive data.
  • Restricted access to system logs and personal data.
  • Monitoring for unauthorized access or potential vulnerabilities.

While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions when sharing information online.

8. Updates and Amendments

This Privacy Policy is subject to periodic review and may be updated to reflect changes in our practices, legal requirements, or industry standards. Any updates or amendments will be published on this page and will take effect from the date indicated.

We encourage you to review this policy regularly to stay informed about how we protect your data.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us at: SRT (Solution and Resources Technology)
Website: www.srt-co.com
Email: info@srt-co.com
Address: Saudi Arabia - Dhahran
We are committed to addressing your concerns promptly and ensuring your privacy is respected.  

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